Shipping Policy
FREE TRACKED SHIPPING
At GDECOM LTD, we strive to provide our valued customers with exceptional value and service.
LOST/MISSING PACKAGES
While we endeavor to ensure the smooth delivery of your order, GDECOM LTD cannot be held responsible for packages that go missing due to incorrect addresses provided during checkout. We kindly urge you to verify the accuracy of your billing and shipping details before finalizing your purchase. In the event of an error on our part, we will promptly rectify the situation by resending the original order at no additional cost to you.
CUSTOMS
Please be advised that any customs fees incurred upon shipment are the sole responsibility of the recipient. By choosing to purchase our products, you acknowledge that one or more packages may be subject to customs fees upon arrival in your country.
SHIPPING TIME
Shipping durations may vary based on your location. Below are our estimated delivery times:
United States/UK/AUS/CANADA: 8-10 days
*Please note that the above estimates exclude our 1-3 day processing period.
*All shipping times are subject to potential delays due to clearance/customs procedures.
TRACKING INFORMATION
Upon shipment of your order, you will receive an email containing a tracking number. However, please be aware that free shipping may not always include tracking capabilities.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For certain shipping providers, it may take 1-5 business days for tracking information to reflect in the system. If more than 5 business days have elapsed since your order placement and there is still no tracking information available, please reach out to us for assistance.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items within the same order may occasionally be dispatched in separate packages, notwithstanding any specified combined shipping preferences.
Should you have any further inquiries, please don't hesitate to contact us, and we'll be delighted to assist you.
At GDECOM LTD, we strive to provide our valued customers with exceptional value and service.
LOST/MISSING PACKAGES
While we endeavor to ensure the smooth delivery of your order, GDECOM LTD cannot be held responsible for packages that go missing due to incorrect addresses provided during checkout. We kindly urge you to verify the accuracy of your billing and shipping details before finalizing your purchase. In the event of an error on our part, we will promptly rectify the situation by resending the original order at no additional cost to you.
CUSTOMS
Please be advised that any customs fees incurred upon shipment are the sole responsibility of the recipient. By choosing to purchase our products, you acknowledge that one or more packages may be subject to customs fees upon arrival in your country.
SHIPPING TIME
Shipping durations may vary based on your location. Below are our estimated delivery times:
United States/UK/AUS/CANADA: 8-10 days
*Please note that the above estimates exclude our 1-3 day processing period.
*All shipping times are subject to potential delays due to clearance/customs procedures.
TRACKING INFORMATION
Upon shipment of your order, you will receive an email containing a tracking number. However, please be aware that free shipping may not always include tracking capabilities.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For certain shipping providers, it may take 1-5 business days for tracking information to reflect in the system. If more than 5 business days have elapsed since your order placement and there is still no tracking information available, please reach out to us for assistance.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items within the same order may occasionally be dispatched in separate packages, notwithstanding any specified combined shipping preferences.
Should you have any further inquiries, please don't hesitate to contact us, and we'll be delighted to assist you.